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Brand Graph™

Most organizations have a version of their brand in every room it has ever occupied. The version in the guidelines document. The version in the heads of the people who built the company. The version the AI content tool inferred from the website.

None of these are wrong. But none of them are the same. And the gap between them — compounded across thousands of touchpoints, dozens of contexts, and an expanding set of AI systems acting on your behalf — is one of the most consistent and underestimated sources of organizational incoherence.

The Brand Graph™ is the structural answer to that problem. Not a better document. Not a more comprehensive style guide. A structured, connected, machine-readable encoding of what your organization actually is — its identity, values, products, stakeholder relationships, and governing principles — organized in a form that every person and every digital system in your organization can access, query, and act on from the same underlying source.

The Brand Graph™ is where touch point coherence starts.

Post-Acquisition Brand Unification as Agency of Record

Two Acquisitions. One Year. Millions of Jira Users Watching. · Brand Strategy During a Global Crisis · Agency of Record: Content, Branding, Social, and Brand Anthem · Three Entities. One Cohesive Brand.

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Our Brand Graph Product Centers Identity

Encode

We begin by mapping the organizational intelligence that already exists — values, culture, stakeholder relationships, and governing principles — into a structured knowledge architecture. Every concept becomes a node. Every relationship becomes a typed edge. Your brand stops being a feeling and becomes a system.

Connect

We build the relationships between identity, value, expression, and stakeholder layers into a queryable graph — so that any person or AI tool can traverse the brand from any entry point and arrive at a coherent, contextually appropriate output. The connections are what make the graph powerful.

Activate

We output the Brand Graph in JSON-LD and machine-readable formats that plug directly into your AI tools, content platforms, and agentic workflows. Every output your team or your AI produces draws from the same underlying source of truth.

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What’s Inside the Brand Graph™

The root nodes: Vision, Values, Culture, Personality, and Positioning. These are the internal concepts that generate everything the organization expresses externally. Vision is the foundational why. Values are the governing principles that derive Positioning and generate Personality. In the graph, these nodes connect to everything downstream.

You cannot design for a category you don’t fully understand. We map the category landscape, the players who define it, the language that governs it, the gaps that exist within it, and the contexts where your brand has the strongest claim to a distinct and defensible position. This intelligence informs whether you design into an existing category, reframe one, or define a new one entirely.

Visual Components and Communication channels — the expression layer through which Personality moves outward. In the graph, communication channels are connected to the stakeholder types they reach, the visual components they deploy, and the governing principles that determine how each channel should behave in context.

The people and groups the organization is in relationship with — customers, employees, partners, investors, communities. Each is a node in a living network connected to the value propositions most relevant to them, the Brand Trust Driver that governs communication with them, and the Stakeholder Journey that determines which part of the graph is activated in any given interaction.

The Brand Trust Drivers and Stakeholder Journeys that govern how the graph functions in practice. Eight contexts — Compass, Competency, Culture, Degrowth, Equity, Place, Systems, Sustainability — shape what appropriate communication looks like for each stakeholder type. Stakeholder Journeys determine which nodes are activated depending on where a stakeholder is in their relationship with the organization.

Strategy

Clients

“They’ve been a great partner in helping us identify how we will succeed in the market.”

Josephene Taylor

What the Brand Graph™ Is Not Work Together

Not a Style Guide

A style guide governs expression — what the brand looks and sounds like. The Brand Graph governs identity — what the brand is and how it relates to different stakeholders. A style guide is a subset of what the Brand Graph contains. It is not a substitute for it.

Not a Data Project

The thinking — what does this organization believe, who does it serve, what does it offer them — is the work. The technical encoding in JSON-LD or a graph database is how that thinking becomes accessible to digital systems. The technology serves the identity work. It does not replace it.

Not Only for AI

AI tools benefit enormously from a Brand Graph because they are context-starved without one. But the Graph serves human teams equally — product managers, content writers, new hires, and agency partners all benefit from access to a structured, queryable source of truth about who the organization is.

Begin your project today

Frequently Asked Questions

What is a brand knowledge graph?

A brand knowledge graph is a structured, connected representation of an organization’s identity — its vision, values, culture, products, stakeholder relationships, and governing principles — organized as a network of typed nodes and edges. Unlike a brand style guide (which is a document for humans) or an adtech identity graph (which links customer data), a brand knowledge graph encodes what an organization fundamentally is in a form that both people and AI systems can query and act on.

How is the Brand Graph™ different from a brand style guide?

A brand style guide is a reference document. It tells people what the brand looks like — colors, fonts, tone. The Brand Graph™ encodes what the brand is — its values, stakeholder relationships, products, and governing principles — in a structured, queryable form. A style guide answers aesthetic questions. The Brand Graph answers identity questions, in a form that AI systems can use as well as people.

What is the difference between a brand knowledge graph and an identity graph?

An identity graph in adtech links customer identifiers — device IDs, emails, postal addresses — to real people for audience targeting. It is entirely about customer data. A brand knowledge graph encodes organizational identity — what the company believes, who it serves, and how it should behave. These are completely different things. The brand knowledge graph governs internal coherence. The adtech identity graph governs external audience resolution.

How does the Brand Graph™ relate to AI tools?

AI marketing and content tools can only perform as well as the context you give them. Behavioral data tells them what people do. The Brand Graph tells them who your organization is — its values, its products, its stakeholder relationships, and the governing principles that should shape any given interaction. When AI tools are grounded with a Brand Graph, they produce output that is coherent, values-consistent, and on-brand rather than generically on-topic.

What is the relationship between the Brand Graph™ and the Identity Canon?

The Identity Canon is the full organizational self-knowledge — from the discovery that surfaces implicit knowledge to the world-logic that emerges when that knowledge is made explicit. The Brand Graph is how the Identity Canon becomes operational: structured, machine-readable, and queryable. The Canon is the intelligence. The Graph is the infrastructure that makes that intelligence usable at scale.

Our Case Studies

C-Suite’s Guide to Unconscious Bias

"While climate has global effects, the solutions lay within local municipalities across the country." – Rai-mon Nemar Barnes

Brand Strategy + Growth for Energy SaaS 

Branding a New Line of Business Without Losing Legacy Clients · Strategy, Execution, and Product Marketing Under One Roof

From Race Concept to Branded Event NYC Business Community

A Race That Needed an Identity Before It Had a Name · Naming, Branding, Sponsorship, Website, and Campaign as One System · Built to Grow Year Over Year

Brand Strategy, Product Design + Campaign for Sustainable Finance Platform

A Fintech Platform That Needed to Educate Before It Could Convert · Brand Strategy + Product Design + #AskSustainable Campaign · A Consistent Voice Across Every Channel and Touchpoint

Branding and Ecosystem Design for a Global FinTech Venture Firm 

Values-Driven Finance Needs Trust Infrastructure · Stakeholder Mapping Across Institutions and Individuals · An Ecosystem Strategy That Earns Trust at Every Level

Webby-Nominated Branding and Product Design for the World’s Most Sustainably Certified Seafood Company

A Category Leader Whose Brand Hadn't Caught Up to Its Certifications · Branding, Product Design, and Ecosystem Strategy as One Platform · Webby Award Nominated 2023

Brand Strategy for an AR Experience Company Featured at MoMA and Tied to a Netflix Documentary

An AR Platform Built to Rewrite How We See History · Selected Alongside for MoMA Exhibition · App Launched the Day Trevor Noah Hosted a Town Hall With Will Smith · Branding, Ecosystem Design, Research, and Campaign Strategy

Brand Strategy and Platform Launch for On-Demand Talent Network

A 15-Year-Old Mentorship Organization Needed a Commercial Platform · Brand Identity, Website, and Performance Marketing · NBA Foundation Inaugural Grant: The Work Got Noticed · Brands Including Moët Hennessy, PepsiCo, AT&T, Google, P&G, and Spotify

Brand Strategy + Ecosystem Design for Chicago’s $7.5B Health Innovation District

A $7.5B+ Opportunity in One of Chicago's Most Historically Significant Neighborhoods · Brand Strategy, Stakeholder Research, and Pitch Collateral · 100+ Acres. 20% Affordable Housing. A New Metra Stop. 105% Renewable Energy. · Equitable Placemaking at Scale

Marketing Strategy and Execution for One of the Worlds leading Cultural Institutions

Five-Scholar Curation Council. A Months-Long Festival. A Marketing Brief Like No Other. · Audience Research, Influencer Strategy, and Content Production at Cultural Scale · Transmitting an Undefinable Energy to the Right Audiences

Influencer Strategy + Event Marketing for HBO’s Watchmen Launch

HBO's Own Machine Had a Blind Spot · Partnership With consciously · 400+ at the Atlanta Pre-Screening · Comic Con Activation · Content, Events, and Cross-Community Reach

2 Million Reached: Brand + Campaign for Brooklyn Incubator

One of NYC's Biggest Economic Zones and incubator Needed an · Brand Strategy, Web Platform, and #BuildTheFutureNYC Campaign · 2M+ Reach Across Five Boroughs · A Blueprint Other Cities Are Now Following

Agency of Record Brand Strategy + Content for Identity Security Leader

Unmatched Technology. No Brand Voice to Match It. · Website Rebuild + Brand Strategy + Content System as Agency of Record · From Legacy Web 1.0 to Thought Leadership Platform · A Company Now Trusted by 30+ Fortune 100 Clients

Brand Strategy + Community Health Outreach for National Telehealth + In-Clinic

Funding Cuts. Then a Pandemic. A 100-Year-Old Organization Needed a New Reach Strategy · Audience Research Across BIPOC, Transgender, and Low-Income Communities · Brand Voice, Go-to-Market, Telehealth Activation, and Geofencing · Awareness, Reach, and Foot Traffic All Showed Marked Improvement

AI Company Using Humans for Content — Numerify

Building a Content Machine for an AI Analytics Company

Superbowl Staffing Agency Needs New Thinking — BCforward

Helping an international transformation change agent to define their public expression

Connecticuts’ State Bank Manifests Community — Nutmeg

Connecticuts' State Bank wanted to connect better with it's ecosystem

Making a Theory into Change — B Lab

Working to make business a force for change

National Growth Marketing Campaign for Legacy National Non-profit 

Place-Based Community at National Scale · Ecosystem Activation Across Diverse Stakeholder Groups · What It Means to Market Belonging

Brand Identity Refresh + Marketing That Delivered 10x Engagement 

A Brand Defined by One Name Needed a Voice of Its Own · Identity + Positioning + Campaign Infrastructure · 10x Across Awareness, Reach, and Engagement

Brand Identity + Messaging for a Regulated HealthTech Company

Regulated Spaces Demand Precise Visual and Verbal Systems · Identity Built for Trust Under Scrutiny · Messaging That Works for Both Patients and Providers

Wealth is About More Than Money

Laying a Foundation for Data-Driven Wealth Equity

Post-Acquisition Brand Unification as Agency of Record

Two Acquisitions. One Year. Millions of Jira Users Watching. · Brand Strategy During a Global Crisis · Agency of Record: Content, Branding, Social, and Brand Anthem · Three Entities. One Cohesive Brand.

Boston Needs Racial Wealth Equity Data — Boston Foundation

Providing resources for grant makers in Boston and the Massachusetts area.

poly-identity

EASI Demographics: Helping One of the Country’s Largest Data Suppliers Look the Part

Three Distinct Buyer Personas. One Coherent Brand. · Rebrand Built for a High-End Client Roster · Ecommerce and Sales Journey Redesign

Aligning Five Acquired Companies Under One Inclusive Brand for Digital Transformation Leader

Post-Acquisition Brand Alignment Across Five Companies · Values Built Into Style Guide and Production Process · Equity as Infrastructure, Not Add-On

National B2G Branding and Content — Cocensus

Laying a Foundation for Data-Driven Wealth Equity