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Services Experience Design & Strategy

We create experiences that align your purpose with every touchpoint—internally and externally, digitally and interpersonally. At Consciously, experience strategy isn’t just about product or service—it’s about relationship. We use design to build trust, honor complexity, and turn brand values into lived reality.

Placemaker IQ by Consciously® empowers businesses with actionable insights, transforming raw data into strategic growth opportunities for communities and enterprises

Experiences That Build Belonging Because They're Tooted in Who You Really Are.

Belonging Builds Experiences

Listen for Meaning

We begin with human insight—gathering stakeholder perspectives to uncover deep needs, tensions, and desires.

Design for Alignment

We translate your purpose into experiences that are intuitive, equitable, and emotionally resonant.

Build to Evolve

We implement with structure and flexibility—so your experiences can grow alongside your ecosystem.

Begin your project today

Reimagining Experience Design

We go beyond personas to uncover relational insight. Through interviews, journey mapping, and systems thinking, we understand not just what users want—but what the ecosystem needs.

We connect your external message with internal practice—so your brand promise is consistently expressed across every interaction, digital or physical.

We design digital products and environments that honor difference—ensuring your platforms serve all users, including those often left out of the conversation.

We choreograph seamless, human-centered service experiences across departments, tools, and platforms—bridging silos and unifying journeys.

We infuse brand experiences with feeling. Using story structure and ethical persuasion principles, we design for connection—not conversion.

Our People Visioneers

Our culture is built on forging strong relationships. Integrity and authenticity is what drives us forward. This approach aids us in helping conscious companies – the people behind them, the causes that support them, and the art that inspires them – to serve their communities better.

Dean Bardouka

Strategy Actioneer

Jarrod Lipshy

Content Strategist Actioneer

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Victor Martins

Development Actioneer

Lloyd Hofmeyr

Visioneer

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Phillip Johnson

Visioneer

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Shannon Franklin

President

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How We.. Work
Together

Listening Tour

We start by listening—to the people you serve, the people you employ, and the people you’ve maybe overlooked. Insight, to us, is relational.

Co-creation

We then co-create experience principles and journey architectures that reflect your purpose, culture, and commitments. Every design choice is intentional and ecosystem-aware.

Meaningful CX

We walk with you through build, test, launch, and iterate—making sure that every experience isn’t just delightful, but meaningful and sustainable.

Join us in redefining the future of data-driven decision-making

Our Case Studies

Cultured Trust Driver™

You build trust from the inside out by fostering a strong, values-driven culture.

Degrowth Trust Driver™

You challenge traditional business models by prioritizing sustainability and regeneration.

Sustainability Trust Driver™

You integrate environmental responsibility into every decision.

Compass Trust Driver™

Your brand makes decisions based on a strong moral compass, prioritizing purpose over short-term profits.

Competency Trust Driver™

Your expertise and excellence set you apart.

Place Trust Driver™

You are deeply rooted in community and place-based impact.

Building Equitable Energy Futures

Branding an equity energy future.

Helping the Nation Find Sustainable Banking

Sustainable banking can be found here

Fintech Ecosystems with Purpose

Helping a Global Venture Firm Build a more Fair Financial System

The Most Sustainable Fishery in the World

Branding for the most sustainable fishery in the world

Branding For Our Collective Histories

Our Collective Histories built for a Connected Future

Regenerative Realestate Ecosystem

Building a Regenerative Community for the city of Chicago

AI Company Using Humans for Content — Numerify

Building a Content Machine for an AI Analytics Company

Superbowl Staffing Agency Needs New Thinking — BCforward

Helping an international transformation change agent to define their public expression

Connecticuts’ State Bank Manifests Community — Nutmeg

Connecticuts' State Bank wanted to connect better with it's ecosystem

Making a Theory into Change — B Lab

Working to make business a force for change

Seth Godin’s MBA Startup Needed Help — Alt-MBA

HELPING THIS COMAPNY TRANSITION FROM MIOPIC TO BROAD AND INCLUSIVE. IN SHORT, SETH NEEDED SOME HEAT.

Systems Trust Driver™

Your brand sees the bigger picture and works toward interconnected solutions.

Helping Tech PM’s Build With Joy — Tempo

Getting a Rising Tech Star Into a New Rhythm

Equity Trust Driver™

Your brand builds trust through justice, fairness, and inclusion.

Black Wealth is About More Than Money

Laying a Foundation for Data-Driven Wealth Equity

HealthTech Gets Look and Language — Rectangle Health

Lots of regulation means better processes for visual and verbal communication

National Growth Marketing Campaign — Ad Council

Belonging and Place in the United States for those who need place-based community

Boston Needs Racial Wealth Equity Data — Boston Foundation

Providing resources for grant makers in Boston and the Massachusetts area.

National B2G Branding and Content — Cocensus

Laying a Foundation for Data-Driven Wealth Equity