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Solution Personalized Media

Who is it for?

  • Companies or brands using CRMs or CDPs for personalization
  • Growth marketers and consultants specialising in data-driven or performance marketing
  • Agencies building personalized or intelligent campaigns at scale

Why to do it

Personalization is a force multiplier—and business necessity— one that more than 70 percent of consumers now consider a basic expectation.

Organizations able to build and activate the capability at scale can put customer lifetime value on a new trajectory—driving double-digit revenue growth, superior retention, and richer, more nurturing long-term relationships.

/ McKinsey&Co – Personalization Report 2021

What is it?

Our cloud-based automation platform takes data from any source - like CRM, CDP, API, forms, CSV upload portals - runs it through media templates, generates the individual pieces of media, packages it, and sends those back to client to distribute, in email, whatsapp, web, or in-app.

Process

  1. 01 Automation Platform

    • Your exact needs,
    • objectives + technicalities involved.
  2. 02 Customer Integration

    • We create the media that will be automated
    • - images, videos, websites
  3. 03 Design / Animation Studio

    • We develop, test, integrate
    • for your data source and desired outputs.
  4. 04 Automation

    • The personalized / dynamic media
    • goes live and is automated by our platform in the cloud.
  5. 05 Analytics

    • We collect analytics on engagement
    • and use that to refine future personalization.

As an automation partner, we build unique solutions around your needs and tech stack. We meet you where you are, developing the necessary parts to connect the dots and get you running – from data integration, to automation and delivery, to front-end applications.

Where the rubber meets the road

Impressive tech and personalization strategy mean nothing if you’re not crafting a beautiful and meaningful moment with the end user. Our design and animation studio have a deep understanding of personalization and moments that stand out to make the most of your personalized campaigns.

Here’s how we’ will Work
Together

Flat-rate

You pay a flat monthly rate – no surprises – and have a highly-skilled, flexible marketing team at your disposal. Hourly rates distract businesses with the amount of hours worked instead of the work being done. A flat rate keeps everyone focused on the goal at hand and producing the best work with the time and resources available.

Pod teams

We put together a marketing team for you that we call a pod. Instead of using the same staff to execute every job, we find experts whose own style and executions match closest to the company’s own desired voice and aesthetic. In this way, each pod is unique to the client and so is the output.

Sprints

We reassess your rate quarterly by evaluating the amount of work to be done and all the skill sets necessary to accomplish the goals. By constantly evaluating the landscape, we allow the deliverables to evolve naturally and never be outpaced by the market.

Begin your project today

Our Case Studies

Brand Strategy + Growth for Energy SaaS 

Branding a New Line of Business Without Losing Legacy Clients · Strategy, Execution, and Product Marketing Under One Roof

From Race Concept to Branded Event NYC Business Community

A Race That Needed an Identity Before It Had a Name · Naming, Branding, Sponsorship, Website, and Campaign as One System · Built to Grow Year Over Year

Brand Strategy, Product Design + Campaign for Sustainable Finance Platform

A Fintech Platform That Needed to Educate Before It Could Convert · Brand Strategy + Product Design + #AskSustainable Campaign · A Consistent Voice Across Every Channel and Touchpoint

Branding and Ecosystem Design for a Global FinTech Venture Firm 

Values-Driven Finance Needs Trust Infrastructure · Stakeholder Mapping Across Institutions and Individuals · An Ecosystem Strategy That Earns Trust at Every Level

Webby-Nominated Branding and Product Design for the World’s Most Sustainably Certified Seafood Company

A Category Leader Whose Brand Hadn't Caught Up to Its Certifications · Branding, Product Design, and Ecosystem Strategy as One Platform · Webby Award Nominated 2023

Brand Strategy for an AR Experience Company Featured at MoMA and Tied to a Netflix Documentary

An AR Platform Built to Rewrite How We See History · Selected Alongside for MoMA Exhibition · App Launched the Day Trevor Noah Hosted a Town Hall With Will Smith · Branding, Ecosystem Design, Research, and Campaign Strategy

Brand Strategy and Platform Launch for On-Demand Talent Network

A 15-Year-Old Mentorship Organization Needed a Commercial Platform · Brand Identity, Website, and Performance Marketing · NBA Foundation Inaugural Grant: The Work Got Noticed · Brands Including Moët Hennessy, PepsiCo, AT&T, Google, P&G, and Spotify

Brand Strategy + Ecosystem Design for Chicago’s $7.5B Health Innovation District

A $7.5B+ Opportunity in One of Chicago's Most Historically Significant Neighborhoods · Brand Strategy, Stakeholder Research, and Pitch Collateral · 100+ Acres. 20% Affordable Housing. A New Metra Stop. 105% Renewable Energy. · Equitable Placemaking at Scale

Marketing Strategy and Execution for One of the Worlds leading Cultural Institutions

Five-Scholar Curation Council. A Months-Long Festival. A Marketing Brief Like No Other. · Audience Research, Influencer Strategy, and Content Production at Cultural Scale · Transmitting an Undefinable Energy to the Right Audiences

Influencer Strategy + Event Marketing for HBO’s Watchmen Launch

HBO's Own Machine Had a Blind Spot · Partnership With consciously · 400+ at the Atlanta Pre-Screening · Comic Con Activation · Content, Events, and Cross-Community Reach

2 Million Reached: Brand + Campaign for Brooklyn Incubator

One of NYC's Biggest Economic Zones and incubator Needed an · Brand Strategy, Web Platform, and #BuildTheFutureNYC Campaign · 2M+ Reach Across Five Boroughs · A Blueprint Other Cities Are Now Following

Agency of Record Brand Strategy + Content for Identity Security Leader

Unmatched Technology. No Brand Voice to Match It. · Website Rebuild + Brand Strategy + Content System as Agency of Record · From Legacy Web 1.0 to Thought Leadership Platform · A Company Now Trusted by 30+ Fortune 100 Clients

Brand Strategy + Community Health Outreach for National Telehealth + In-Clinic

Funding Cuts. Then a Pandemic. A 100-Year-Old Organization Needed a New Reach Strategy · Audience Research Across BIPOC, Transgender, and Low-Income Communities · Brand Voice, Go-to-Market, Telehealth Activation, and Geofencing · Awareness, Reach, and Foot Traffic All Showed Marked Improvement

AI Company Using Humans for Content — Numerify

Building a Content Machine for an AI Analytics Company

Superbowl Staffing Agency Needs New Thinking — BCforward

Helping an international transformation change agent to define their public expression

Connecticuts’ State Bank Manifests Community — Nutmeg

Connecticuts' State Bank wanted to connect better with it's ecosystem

Making a Theory into Change — B Lab

Working to make business a force for change

National Growth Marketing Campaign for Legacy National Non-profit 

Place-Based Community at National Scale · Ecosystem Activation Across Diverse Stakeholder Groups · What It Means to Market Belonging

Brand Identity Refresh + Marketing That Delivered 10x Engagement 

A Brand Defined by One Name Needed a Voice of Its Own · Identity + Positioning + Campaign Infrastructure · 10x Across Awareness, Reach, and Engagement

Brand Identity + Messaging for a Regulated HealthTech Company

Regulated Spaces Demand Precise Visual and Verbal Systems · Identity Built for Trust Under Scrutiny · Messaging That Works for Both Patients and Providers

Wealth is About More Than Money

Laying a Foundation for Data-Driven Wealth Equity

Post-Acquisition Brand Unification as Agency of Record

Two Acquisitions. One Year. Millions of Jira Users Watching. · Brand Strategy During a Global Crisis · Agency of Record: Content, Branding, Social, and Brand Anthem · Three Entities. One Cohesive Brand.

Boston Needs Racial Wealth Equity Data — Boston Foundation

Providing resources for grant makers in Boston and the Massachusetts area.

poly-identity

EASI Demographics: Helping One of the Country’s Largest Data Suppliers Look the Part

Three Distinct Buyer Personas. One Coherent Brand. · Rebrand Built for a High-End Client Roster · Ecommerce and Sales Journey Redesign

Aligning Five Acquired Companies Under One Inclusive Brand for Digital Transformation Leader

Post-Acquisition Brand Alignment Across Five Companies · Values Built Into Style Guide and Production Process · Equity as Infrastructure, Not Add-On

National B2G Branding and Content — Cocensus

Laying a Foundation for Data-Driven Wealth Equity