Trustworthy Brand Examples: Counter Culture Coffee
Counter Culture Coffee
Headquarters: Durham, North Carolina (with a regional training center in Manhattan)
Employee headcount: ~120
Industry: Food & Beverage
B Corp certified since: September 2020
B Impact score: 91.9
Website: counterculturecoffee.com
By integrating these efforts into their business model, Counter Culture Coffee demonstrates a comprehensive approach to sustainability, addressing the environmental, social, and economic aspects of the coffee supply chain.
These actions reflect a deep engagement in which Counter Culture serves as a hands-on Participant, a Realizer, and an Orchestrator, driving collaborative efforts to improve the coffee supply chain and its sustainability practices.
Brand Intention
Counter Culture Coffee is deeply committed to sustainability, and strives to integrate environmental, social, and fiscal responsibility across all aspects of its operations.
The company aspires to create a coffee industry in which systemic inequities are resolved, benefiting both global coffee communities and the environment. Its stated commitment is “to make coffee a force for good by acting responsibly and working collaboratively,” reflecting a vision of long-term equity, resilience, and environmental stewardship.
Brand Ability
Counter Culture leverages its resources and partnerships to create impactful change. By paying premium prices for coffee—nearly 2x the fair trade minimum in 2023—the company ensures living wages for coffee producers. It also utilizes forward-contracting, a strategy that allows it to lock in fair and predictable prices to ensure transparency and stability for suppliers—especially for those small-scale farmers who may be vulnerable to market fluctuations.
Counter Culture also collaborates with global organizations like World Coffee Research, an organization working to enhance the climate resilience of coffee plants and improve the livelihoods of coffee growers. In addition to its annual contributions, Counter Culture serves as advisors to the organization and offers access to its labs to support WCR in conducting essential research to advance the coffee industry.
Brand Action
Through its “Two for the Future” program, Counter Culture allocates two cents from every pound of coffee sold to fund two sustainability initiatives: Seeds and Bloom. The Seeds program funds a range of initiatives that bolster the vitality of coffee farming communities. Since 2009, it has provided coffee producers with over $450,000 in grants for the projects they deem valuable, empowering producers to create solutions to address their unique local challenges. (For example, the Muungano Cooperative in the Democratic Republic of the Congo used its Seeds grant to fund a literacy project for co-op members.)
The Bloom Fund was launched in 2023, and supports sustainability efforts at the cafe level. Counter Culture also takes decisive steps to realize its vision through a collaboration with Trees, Water & People to implement clean cookstoves in rural Honduran households, reducing pollution and creating jobs in these communities.
Brand Consistency
Counter Culture Coffee demonstrates its commitment to sustainability through long-standing relationships and steadfast practices. Since 2009, the company’s annual Transparency Report has detailed its approach to sourcing green coffee and to tackling industry challenges such as low pricing. The report provides a comprehensive overview of Counter Culture’s operations, focusing on the company’s carbon footprint, its employee metrics, and financial data.
This transparency aims to promote accountability, encourage sustainability, and strengthen support across the entire supply chain. The company also sources 91% of its coffee from partners it has collaborated with for over five years, fostering relationships that promote shared growth and innovation.