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Services Culture First

Culture First

Foster a conscious, equitable culture by empowering your leaders and teams to improvise their communication, engaging authentically in discussions about race, identity, and responsibility in real time.

Discover Your Audience

Our Strategy Process Centers Relationships

Cultural Awareness

Develop improvisational skills around race and identity.

Engaging Conversations

Learn how to improvise in difficult discussions.

Inclusive Leadership

Empower leaders to use dynamic communication for positive change.

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Overview of What We’ll do

Building a conscious culture requires an in-depth understanding of race, identity, and cultural dynamics. We help your leaders and teams develop the improvisational skills necessary to engage in real-time conversations around these complex topics. By empowering your team to respond dynamically, you create an environment where authentic, meaningful dialogue can thrive.

Conversations about race and identity are often unpredictable, and leaders must be able to adapt their communication in the moment. We provide your team with the tools to engage in these discussions improvisationally, allowing them to navigate sensitive topics with confidence, empathy, and responsiveness. This approach creates a safer, more inclusive space for open dialogue within your organization.

Leaders who can improvise communication are better equipped to foster an inclusive culture. We train your leadership to use their agency dynamically, adapting their messaging to meet the evolving needs of their teams and stakeholders. This improvisational approach ensures that your leaders can engage authentically with diverse perspectives, driving meaningful cultural change within your organization.

Taking responsibility for fostering an inclusive culture requires flexibility in how your team communicates. We help your organization move beyond scripted responses, empowering your leaders and employees to improvise their messaging around race, equity, and inclusion. This allows for more genuine, impactful conversations that lead to real cultural transformation.

Workshop

Clients

“My Connection Lab experience has opened a new door to my professional development. I see the benefits of my program in both my work and personal relationships, my staff is more responsive to me, as is the most senior management.”

Chris Hamel, District Geologist, Cameco

Workshop Leaders

Leaders will teach learning the three relationships

Our experts have been training in the theory and practice of all our methods.

Dean Bardouka

Strategy Actioneer

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Shannon Franklin

President

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Here’s how we’ will Work Together

Collaborative

We work closely with your team to create an environment where leaders and employees can engage in improvisational discussions about race and identity. These workshops empower your team to communicate dynamically and authentically.

Conversations

We train your leadership to navigate difficult topics with agility, teaching them how to improvise messaging that reflects empathy, responsibility, and cultural awareness. This ensures that leaders are equipped to guide their teams in building a conscious, inclusive culture.

Evolution

Building a conscious culture is a continuous process. We provide ongoing support to help your organization maintain improvisational communication skills, ensuring that your leaders and teams are always ready to engage in real-time discussions about race, identity, and inclusion.

Begin your project today

Our Case Studies

Building Equitable Energy Futures

Branding an equity energy future.

Helping the Nation Find Sustainable Banking

Sustainable banking can be found here

Fintech Ecosystems with Purpose

Helping a Global Venture Firm Build a more Fair Financial System

The Most Sustainable Fishery in the World

Branding for the most sustainable fishery in the world

Branding For Our Collective Histories

Our Collective Histories built for a Connected Future

Regenerative Realestate Ecosystem

Building a Regenerative Community for the city of Chicago

AI Company Using Humans for Content — Numerify

Building a Content Machine for an AI Analytics Company

Superbowl Staffing Agency Needs New Thinking — BCforward

Helping an international transformation change agent to define their public expression

Connecticuts’ State Bank Manifests Community — Nutmeg

Connecticuts' State Bank wanted to connect better with it's ecosystem

Making a Theory into Change — B Lab

Working to make business a force for change

Seth Godin’s MBA Startup Needed Help — Alt-MBA

HELPING THIS COMAPNY TRANSITION FROM MIOPIC TO BROAD AND INCLUSIVE. IN SHORT, SETH NEEDED SOME HEAT.

Helping Tech PM’s Build With Joy — Tempo

Getting a Rising Tech Star Into a New Rhythm

Black Wealth is About More Than Money

Laying a Foundation for Data-Driven Wealth Equity

HealthTech Gets Look and Language — Rectangle Health

Lots of regulation means better processes for visual and verbal communication

National Growth Marketing Campaign — Ad Council

Belonging and Place in the United States for those who need place-based community

Boston Needs Racial Wealth Equity Data — Boston Foundation

Providing resources for grant makers in Boston and the Massachusetts area.

National B2G Branding and Content — Cocensus

Laying a Foundation for Data-Driven Wealth Equity